'Tis the season for extreme politics and extreme weather conditions. This got me thinking, what could we learn from these two topics and how would they apply to Innovation teams? Exact planning is impossible: The idea that you can 'scenario plan' every eventuality for a hurricane or for a post-Brexit UK is just insane. You quickly realise that there are just too many input variables and you are unable to articulate the possible outcomes. Knowing 'where the big rocks are in

Digital disruption has been happening at a frenetic pace. How do we equip rising talent to cope with uncertainty and change?

I have worked for years trying to ensure that strategy execution happens seamlessly. This is still a major struggle for most organisations as they find themselves tied in knots (and frameworks) while the average employee is still baffled when strategists articulate "the plan". Although the intersection between strategy and execution is certainly important, in the last few years especially, the intersection between strategy and innovation has maybe become more important. The r

Alibaba was recently named the most valuable brand in the world by BrandZ’s global annual ranking, but how did it get there? And how did it get there is such a short period of time? The answer lies in what a recent Harvard Business Review article highlighted, it’s their ability to self-tune. According to the @HarvardBiz article called The Self-Tuning Enterprise, Alibaba continually reinvents itself and continuously self-tunes in algorithmic-style thinking. As with a self-tuni

An interesting report about the future of mobile was developed by Forrester a few months ago and it made some very good points about the future of mobile. In the paper “Predictions 2015: Most Brands Will Underinvest in Mobile”, Forrester states that mobile is one of the most disruptive technologies for businesses since the advent of the Internet. Mobile will play a central role in a broader digital transformation that has begun and will continue to disrupt the way we engage w

In business there are a few ideas that we should be reminded of from time to time and one of them is how to improve customer loyalty and customer retention. We all know it in the back of our minds because we are all consumers, but it’s a good idea to review it periodically. After all, don’t you want to improve your customer lifetime value? Make them a loyal customer and, better yet, recommend your brand to a friend. Take a step back and think about your customers’ journey. T