The UK government projects job growth, but non-graduates do not fare as well in today’s modern and flexible economy. As the British economy shakes off the great recession and has continued to be subject to an age of austerity, the good news is that, according to UK Commission for Employment and Skills (UKCES), there continues to be projected growth in jobs over the foreseeable future. This is especially true in the construction, business, business services, trade, accommodati

Star ratings, consumer reviews, online user forums and upstart bloggers – they all shape the way today’s consumers evaluate products and services online. In fact, all types of online user-generated content have redrawn marketing boundaries and shifted the power into the hands of the consumer. Organisations have an important role to play in this dynamic, and the ones that get it right foster loyal customers. A consumers’ online experience is largely based on trust, since there